Vinted Users Share Frustration About Sizing Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The company said the revised method more closely matches similar services.
It has advised users to check their listings and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Updates
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change to its shipping options due to shopper criticism.
